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ERP SYSTEM SELECTION AND CHANGE MANAGEMENT SUPPORT
Established in the year 2000, Blake Envelopes has become one of the most progressive companies in the envelope market.
With over 1400 different products available from stock, Blake Envelopes has one of the largest ranges of envelopes in the world, 40% of which are unique to the business. The company sells over 2 billion envelopes per year and supplies 1 in every 8 envelopes that are used in the UK.
As independent ERP consultants, we had originally supported Blake Envelopes through a process of formalising a specification of requirements for a new ERP system, against which it could then evaluate a number of potential systems it had been considering.
Approximately 18 months after going live with their chosen system, Blake asked AHC to help the business to implement a change management programme to help them identify and drive improvements within the business.
We held a series of interviews across the business to review the processes within the business and identify the root causes of some of the problems that were causing frustrations. This analysis helped to ensure the focus improvement activity on areas that would have the biggest impact for the business and also exposed the true source of issues that were constraining the benefits the business was obtained from its IT investment.
We presented our findings back to the senior management team and then supported the business in developing and implementing a plan of action for making the necessary changes required.
